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Hello everyone! So, I've recently been promoted to Senior Moderator, and with that, comes a greater responsibility. Therefore I would like to know if you, the players, have any ideas or criticism towards us and of course it has to be constructive, this isn't going to be a post of pure pointless arguing, that will make me very sad What I more specific want is your opinions on how we handle support cases, how we greet new players and how we act in-game. But just a warning, so I don't want to see comments about a certain staff member, this isn't a thread for staff complaining. This is meant for improving how the support staff handles situations. All the information, if relevant, will be used in informing/guiding current staff members and to teach new staff members the magic way of support rooms! Note: I know I've said it before, but just again. This isn't a place for specific staff complaints, this is meant for constructive criticism. Wizard, Yeehaw
